77com Privacy Policy
We are committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it and how it is kept safe on the 77com platform.
Introduction & Scope of This Policy
This Privacy Policy describes how 77com ("we", "us", "our") collects, uses, stores and protects personal information provided by users ("you", "your") of the 77com website and platform at https://77com.bio. We take your privacy seriously and handle all personal data with care, transparency and in accordance with applicable data protection principles.
By registering for an account or using any part of the 77com platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this policy, you should not use the platform.
This policy applies to all 77com users regardless of location. 77com processes personal data in compliance with applicable privacy and data protection law. If you have questions about how your data is used, contact our support team at [email protected].
Privacy at a Glance
SSL Encryption on All Data
Every connection to 77com is protected by SSL encryption. Your login credentials, payment details and personal information are transmitted securely and never sent in plain text.
No Sale of Personal Data
77com does not sell, rent or trade your personal data to third parties for marketing purposes under any circumstances. Your information is used solely to operate the platform and improve your experience.
Your Right to Access & Delete
You have the right to request a copy of the personal data 77com holds about you and to request deletion of your data at any time, subject to legal retention obligations. Contact our support team to make a request.
Cookies & Analytics
77com uses essential and analytics cookies to keep the platform secure, remember your session and understand how users navigate the site. You can manage cookie preferences through your browser settings.
Marketing Communications
With your consent, 77com may send you promotional messages about bonuses, cricket betting offers and new games via SMS or email. You can opt out at any time by contacting support.
1. Information We Collect
77com collects personal information when you register, use the platform, make transactions or contact our support team. The categories of information we collect are set out below.
When you create a 77com account we collect your full name, date of birth, mobile number, and any other information you provide during the registration process. This information is required to verify your identity, confirm that you are 21 or older, and operate your account.
When you make a deposit or withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT and timestamps. We do not store full payment card numbers — card data is handled by our payment partners in accordance with their own security standards.
When you visit 77com we automatically collect your IP address, browser type and version, device type, operating system, referring URLs, pages visited and session duration. This technical data is used for security monitoring, fraud prevention and platform performance analysis.
When you contact 77com support by email or any other channel, we retain records of those communications including your name, contact details and the content of your messages. These records help us resolve disputes, track issues and improve our service quality.
2. How We Use Your Information
77com uses the personal information we collect for the following purposes. We will never use your information for any purpose that is inconsistent with this Privacy Policy without first obtaining your consent.
- To register and manage your 77com account, verify your identity and confirm your age eligibility (21+).
- To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa and Mastercard and to maintain accurate financial records.
- To detect, investigate and prevent fraud, money laundering, collusion and other prohibited conduct on the platform.
- To provide customer support and respond to your enquiries, complaints and account requests in a timely manner.
- To send you promotional communications about bonuses, new games and special offers — only where you have consented to receive such messages.
- To analyse platform usage, improve features and optimise the user experience for Bangladeshi players.
3. Legal Basis for Processing
77com processes your personal data only where a lawful basis exists. The primary legal bases we rely on are described below.
Processing is necessary to register your account, facilitate betting and gaming activity, process payments and provide the services you have requested. Without this processing, 77com cannot provide the platform to you.
77com processes certain data on the basis of its legitimate business interests, including fraud detection, platform security, abuse prevention and improving service quality. We balance these interests against your privacy rights when determining what data to process.
Where 77com relies on consent as the legal basis — for example to send marketing messages — you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
4. Sharing Your Information
77com does not sell your personal data. We share information with third parties only in the circumstances listed below.
To process your deposits and withdrawals, 77com shares necessary transaction data with payment service providers including bKash, Nagad, Rocket and Upay. These providers process your data only as required to complete the transaction and are bound by their own data protection policies.
77com may disclose your personal data to law enforcement agencies, regulatory bodies or other authorities where required to do so by applicable law, court order or to protect the rights, property or safety of 77com, its users or the public.
77com may share data with trusted technical service providers who help operate the platform (for example hosting providers, analytics platforms or fraud detection services). These providers are contractually bound to process data only on 77com's instructions and to maintain appropriate security standards.
5. Cookies & Tracking Technologies
77com uses cookies and similar tracking technologies to operate the platform, keep you logged in between sessions and understand how the site is used. The table below summarises the types of cookies in use.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keep you logged in, maintain session state and protect account security. | Session / 30 days |
| Analytics | Understand how visitors navigate 77com, which pages are most visited and where users drop off — used to improve the platform. | Up to 12 months |
| Preference | Remember your language preference and other platform settings so you do not need to reconfigure them on each visit. | Up to 12 months |
You can manage or delete cookies through your browser settings. Note that disabling essential cookies may prevent you from accessing certain parts of the 77com platform or cause the platform to function incorrectly.
6. Data Retention
77com retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Account data and transaction records are typically retained for a minimum of 5 years after account closure to comply with anti-money laundering and financial record-keeping requirements.
After the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be associated with you. If you request deletion of your data before the retention period ends, 77com will delete data that it is not legally required to retain and will inform you of any data it must keep and the reason why.
7. Data Security
77com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our security measures include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls limiting staff access to personal data on a need-to-know basis, and regular security reviews.
While 77com takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. If you believe your account has been compromised, contact our support team immediately at [email protected].
8. Your Rights
Subject to applicable law, you have the following rights in relation to the personal data 77com holds about you. To exercise any of these rights, contact our support team at [email protected].
You have the right to request a copy of the personal data 77com holds about you. We will provide this information within a reasonable timeframe following verification of your identity.
If any personal data 77com holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your account settings or by contacting our support team.
You have the right to request deletion of your personal data. Where 77com is not legally required to retain data, we will delete it upon a valid erasure request. Data that must be retained for legal, regulatory or fraud-prevention purposes cannot be deleted until the applicable retention period expires.
Where 77com processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal. To withdraw consent for marketing communications, contact our support team.
9. Third-Party Links & Services
The 77com platform may display references to third-party game providers such as Pragmatic Play, Evolution Gaming and others. While 77com selects providers carefully, we are not responsible for the privacy practices or content of any third-party services. This Privacy Policy applies only to the 77com platform itself.
10. Children's Privacy
77com is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on 77com, please contact our support team immediately.
11. Changes to This Privacy Policy
77com reserves the right to update this Privacy Policy at any time. When we make material changes, the Last Updated date at the top of this page will be revised. Where reasonably practicable we will notify registered players of significant changes via the mobile number or email associated with their account.
Your continued use of the 77com platform after any changes to this policy constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
12. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way 77com handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and will respond to all privacy-related enquiries within one business day.
Support Email: [email protected]
Play Responsibly at 77com
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